Purple Monkey Playroom LLC SMS Compliance Policy

1. Introduction

Purple Monkey Playroom LLC is committed to protecting the privacy and security of our customers' personal information. This SMS Compliance Policy outlines how we collect, use, and protect the phone numbers provided by our customers for SMS communications.

2. Data Collection

We collect phone numbers through our website when customers voluntarily provide them. This may occur during account registration, birthday lead form completion, newsletter sign-ups, or other forms where customers opt-in to receive SMS communications from us.

3. Consent

By providing their phone numbers, customers consent to receive SMS messages from Purple Monkey Playroom LLC. We ensure that all opt-in processes are clear and require explicit consent from customers.

4. Use of Collected Data

The phone numbers collected will be used solely for the purpose of sending SMS messages related to:

  • Account updates

  • Promotional offers

  • Event notifications

  • Event planning details

  • Important announcements

  • Birthday Booking confirmation

  • Playtime and Class registration 

  • Any other activities offered by Purple Monkey Playroom LLC

5. Data Sharing

We do not share, sell, or rent phone numbers to third parties for their marketing purposes. Phone numbers may be shared with service providers who assist us in delivering SMS messages, but only under strict confidentiality agreements.

6. Opt-Out

Customers can opt-out of receiving SMS messages at any time by replying "STOP" to any message received. Upon opting out, customers will no longer receive SMS communications from us.

7. Data Security

We implement appropriate technical and organizational measures to protect the phone numbers we collect against unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain phone numbers only for as long as necessary to fulfill the purposes for which they were collected or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

9. Policy Updates

We may update this SMS Compliance Policy from time to time. Any changes will be posted on our website, and customers will be notified via SMS or email.

10. Contact Information

For any questions or concerns regarding this policy, please contact us at:

Purple Monkey Playroom LLC
2040 N Western Ave, Chicago IL 60647
info@purplemonkeyplayroom.com
773-772-8411